CONTACT
Please note that it may take some time for us to respond to inquiries received during National Holidays such as New Year’s, Golden Week, and summer holiday.
We thank you in advance for your patience and understanding.
Handling of Personal Information/Privacy Policy
Kashikey Company, Limited (hereinafter, the “Company”) recognizes and understands the importance of handling customers' personal information with the utmost care and responsibility, including unique information that can identify individuals, such as names, addresses, phone numbers, fax numbers, and email addresses provided by customers. The Company uses this information to ensure the accurate delivery of products to customers, deliver important notices regarding the brand’s products, events, shops, etc., and other information that may be useful to customers. The Company will not disclose personal information to third parties without the customer's consent, except as required by law.
Changes, Corrections, and Deletions of Personal Information
The Company will promptly respond to requests from customers for changes, corrections, and deletions of their personal information within reasonable limits.
CustomerService Contact Information
Toll-free number: 0120-106-503 (Japanese only)
Available: Monday to Friday, 10:00–17:00
Unavailable: Saturdays, Sundays, and National Holidays